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Privacy Policy

Last updated: April 17, 2026

Take the Stairs ("we," "our," or "the app") is a wellness service operated by Take the Stairs, a business registered in the State of Colorado. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

This policy covers our website, mobile app, and any related services (together, the "Service"). By using the Service, you agree to the practices described here.


1. What We Collect

When you sign up and use Take the Stairs, we collect the following categories of information directly from you:

Account & Contact Info

  • Full name
  • Mobile phone number
  • Email address
  • Age and sex

Wellness Profile

  • Weight and height
  • Primary fitness goal
  • Activity level, equipment access, and days per week you plan to exercise
  • Diet style and food allergies
  • Age group, mobility level, and any health conditions or injuries you choose to share

Usage Data

  • Checklist completions, streak data, and Elevator Day activity
  • Standard technical logs (device type, browser, IP address, timestamps) for security and performance

You choose what to share. The only required fields are those needed to create and deliver your daily plan.

2. How We Use It

  • Generate your personalized daily checklist ("My Stairs") and meal prep guidance ("My Kitchen")
  • Send you daily motivational SMS if you opt in
  • Manage your subscription, free trial, and payment processing
  • Improve the Service, fix bugs, and monitor for abuse
  • Contact you about your account or important changes to the Service

3. Who We Share It With

We do not sell your personal information. We share limited information with the following service providers who help us run Take the Stairs:

Anthropic (Claude AI)

Your wellness profile (goals, diet, activity, health conditions, mobility) is sent to Anthropic's Claude API to generate your personalized daily plan. We do not send your name, phone number, email, or payment information to Anthropic. See Anthropic's Privacy Policy.

Twilio & Zapier

If you opt in to motivational SMS, your phone number and message content are processed by Zapier and delivered through Twilio. See Zapier Privacy and Twilio Privacy.

Stripe (Payments)

Payments are handled entirely by Stripe. Your card number, CVV, and billing address are submitted directly to Stripe and are never stored on our servers. See Stripe's Privacy Policy.

Netlify (Hosting)

Our site and serverless functions are hosted on Netlify. Netlify processes request data (including IP address) to deliver the Service.

We may also disclose information when required by law, to protect our rights, or with your explicit consent.

4. How We Protect It

  • All traffic to the Service is encrypted in transit (HTTPS/TLS).
  • Your Anthropic API key is stored only as a server-side environment variable and is never sent to your browser.
  • We use industry-standard access controls for the limited data we retain.

No online service can be 100% secure. You are responsible for keeping your own device and credentials safe.

5. Your Rights

Access, Correction, and Deletion

You can request a copy of the personal information we hold about you, ask us to correct inaccuracies, or ask us to delete your account and associated data. To make a request, email us at takethestairs555@gmail.com. We will respond within 30 days.

Colorado Privacy Act (CPA)

If you are a Colorado resident, you have the right to (1) confirm whether we are processing your personal data, (2) access the data, (3) correct inaccuracies, (4) delete the data, (5) obtain a portable copy, and (6) opt out of targeted advertising, sale, or profiling that produces legal effects. We do not sell personal data or use it for targeted advertising.

Other U.S. States

Residents of California, Virginia, Connecticut, Utah, and other states with comprehensive privacy laws have similar rights. Contact us to exercise them.

Marketing Communications

You can reply STOP to any SMS to unsubscribe, or click the unsubscribe link in any marketing email. Transactional messages (receipts, trial-ending notices) will still be sent.

6. Children

Take the Stairs is not intended for users under 13. We do not knowingly collect personal information from anyone under 13, in line with the Children's Online Privacy Protection Act (COPPA). If you believe a child has provided us with personal information, contact us and we will delete it promptly.

7. Data Retention

We keep your account and wellness profile for as long as your account is active. If you close your account or request deletion, we remove your data within 30 days, except where we are required by law to retain certain records (for example, tax or payment records).

8. International Users

Take the Stairs is operated from the United States. If you access the Service from outside the U.S., your information will be processed in the U.S., which may have different data protection standards than your home country.

9. Changes to This Policy

We will update this policy from time to time. When we do, we will post the new version here and update the "Last updated" date. Material changes will be communicated through the Service or by email.

10. Contact Us

Questions, requests, or complaints? Email takethestairs555@gmail.com.

Take the Stairs
Registered in the State of Colorado
takethestairs55fit5.com

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