Legal
Privacy Policy
Last updated: May 26, 2026
Take the Stairs ("we," "our," or "the app") is a wellness service operated by Take the Stairs, a business registered in the State of Colorado. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
This policy covers our website, mobile app, and any related services (together, the "Service"). By using the Service, you agree to the practices described here.
1. What We Collect
When you sign up and use Take the Stairs, we collect the following categories of information directly from you:
Account & Contact Info
- Full name
- Email address
- Age and sex
Wellness Profile
- Weight and height
- Primary fitness goal and target weight
- Activity level, equipment access, training-style preference, and days per week you plan to exercise
- Diet style(s) and food allergies
- Age group, whether you use a wheelchair, your day-to-day movement level, and any health conditions or injuries you choose to share in the open-text field
- The free-text goal description you write at the end of onboarding (e.g., "I want to feel like myself again before my daughter's wedding"). This is read by the AI to personalize your plan and is never shown to anyone else.
Clinical Safety Information
Before we build a plan for you, we ask a short series of safety questions to make sure the plan we generate is appropriate for you. These answers are health information and are treated with care.
- Whether you have had specific acute events in the past 6 weeks (stroke or TIA, surgery, heart attack, bone fracture, or a fall that caused injury / ER visit / mobility change)
- Whether you currently have any uncontrolled cardiac rhythm, blood pressure, diabetes, or acute pain that limits movement
- Whether you are pregnant or within 6 weeks postpartum
- Whether you experience chronic balance concerns or have had a minor fall (no injury) in the past 30 days
If any acute-event response indicates we should not generate a plan for you, we record only your email and the responses you gave (so that we can recognize you and not charge you when you return), and we wait for you to confirm clearance from your healthcare provider. We do not generate a plan, do not collect payment, and do not send the safety responses to the AI provider.
Condition-Specific Follow-Ups (When Applicable)
If you indicate Parkinson's disease in your health conditions, we ask three optional questions to make your plan condition-aware:
- Whether you experience freezing of gait when walking
- The name of any Parkinson's medication you take (e.g., Carbidopa/Levodopa)
- The typical daily times you take that medication
If you indicate that you use a wheelchair, we ask four optional questions to tailor your plan to your chair and body:
- Whether you use a manual or power chair
- Whether your upper-body capacity is full or limited
- Whether you have shoulder pain (especially overhead or behind-back reaching)
- Whether you have a history of pressure injury
All of these condition-specific questions are optional. They are used solely to shape the movement and nutrition prompts that generate your plan. They are not shared with anyone outside the AI plan-generation process described in §3 below.
Usage Data
- Checklist completions, streak data, and Elevator Day activity
- Standard technical logs (device type, browser, IP address, timestamps) for security and performance
You choose what to share. Most fields are optional. The minimum required to build a plan is what we need to do that safely: name, email, age, sex, body measurements, basic goals, mobility level, and the safety screen answers.
2. How We Use It
- Generate your personalized daily checklist ("My Stairs") and meal prep guidance ("My Kitchen")
- Send you a quiet 7am morning push notification if you opt in (iOS / Android only; off by default; you choose to enable it after Day 1)
- Manage your subscription, free trial, and payment processing
- Improve the Service, fix bugs, and monitor for abuse
- Contact you about your account or important changes to the Service
3. Who We Share It With
We do not sell your personal information. We share limited information with the following service providers who help us run Take the Stairs:
Anthropic (Claude AI)
Your wellness profile and condition-specific follow-ups are sent to Anthropic's Claude API to generate your personalized daily plan. This includes: your first name only (for the AI to address you), age group, sex, weight, height, goals, diet styles, activity level, equipment, training preferences, age group, mobility level (wheelchair Y/N and movement level), the free-text health-conditions field, the free-text goal description, the chronic-presentation safety flags (balance concern, minor recent fall), and any condition-specific follow-up answers you provided (Parkinson's medication name and timing if you have PD; chair type / upper-body capacity / shoulder pain / pressure injury history if you use a wheelchair).
We do not send to Anthropic: your full name, email, billing address, payment information, or any acute-event safety responses (those stay on our side only). See Anthropic's Privacy Policy for how they handle the data they receive.
Apple Push Notification Service (APNs)
If you opt in to morning push notifications, your device's anonymous push token is sent to Apple's Push Notification Service to deliver the daily reminder. The push token does not identify you personally — it identifies only your specific app install on your specific device. We store the token alongside your timezone and your account identifier (derived as a one-way hash of your email). No message content is sent to or stored by Apple beyond what's delivered in the notification itself. See Apple's Privacy Policy.
Stripe (Payments)
Payments are handled entirely by Stripe. Your card number, CVV, and billing address are submitted directly to Stripe and are never stored on our servers. See Stripe's Privacy Policy.
Netlify (Hosting)
Our site and serverless functions are hosted on Netlify. Netlify processes request data (including IP address) to deliver the Service.
We may also disclose information when required by law, to protect our rights, or with your explicit consent.
4. How We Protect It
- All traffic to the Service is encrypted in transit (HTTPS/TLS).
- Your Anthropic API key is stored only as a server-side environment variable and is never sent to your browser.
- We use industry-standard access controls for the limited data we retain.
No online service can be 100% secure. You are responsible for keeping your own device and credentials safe.
5. Your Rights
Access, Correction, and Deletion
You can request a copy of the personal information we hold about you, ask us to correct inaccuracies, or ask us to delete your account and associated data. To make a request, email us at takethestairs555@gmail.com. We will respond within 30 days.
Colorado Privacy Act (CPA)
If you are a Colorado resident, you have the right to (1) confirm whether we are processing your personal data, (2) access the data, (3) correct inaccuracies, (4) delete the data, (5) obtain a portable copy, and (6) opt out of targeted advertising, sale, or profiling that produces legal effects. We do not sell personal data or use it for targeted advertising.
Other U.S. States
Residents of California, Virginia, Connecticut, Utah, and other states with comprehensive privacy laws have similar rights. Contact us to exercise them.
Marketing Communications
You can turn off morning push notifications at any time in iOS Settings → Notifications → Take the Stairs, or in the app's Settings sheet. You can also click the unsubscribe link in any marketing email. Transactional messages (receipts, trial-ending notices) will still be sent.
6. Age Requirement & Children
Take the Stairs is intended for users 18 years of age and older. At account creation, we require an explicit attestation that you are 18 or older. The Service collects health-related information (body measurements, health conditions, medication details, mobility, fall and balance history) and generates personalized fitness and nutrition plans — content that is not appropriate for minors without parental and clinical oversight.
We do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has created an account or provided us with personal information, contact us at takethestairs555@gmail.com and we will delete the account and associated data promptly. In line with the Children's Online Privacy Protection Act (COPPA), we additionally do not knowingly collect personal information from anyone under 13 under any circumstances.
7. Data Retention
We keep your account and wellness profile for as long as your account is active. If you close your account or request deletion (see delete my account), we remove your data within 30 days, except where we are required by law to retain certain records (for example, tax or payment records).
Safety-screen records (gated users). If you complete the safety screen and your answers indicate we should not generate a plan for you until you have clearance from your healthcare provider, we keep only your email and the responses you gave — solely so we can recognize you when you return and avoid asking the same questions again. We do not charge you, do not generate a plan, and do not share these responses with the AI plan-generation provider. If you do not return within 12 months, these records are deleted automatically. You can also request deletion at any time.
8. International Users
Take the Stairs is operated from the United States. If you access the Service from outside the U.S., your information will be processed in the U.S., which may have different data protection standards than your home country.
9. Changes to This Policy
We will update this policy from time to time. When we do, we will post the new version here and update the "Last updated" date. Material changes will be communicated through the Service or by email.
10. Contact Us
Questions, requests, or complaints? Email takethestairs555@gmail.com.
Take the Stairs
Registered in the State of Colorado
takethestairs55fit5.com